Refund policy

Money-Back Guarantee and Return Policy

Money-Back Guarantee

At Forbettermornings, we believe in the efficacy of our products and offer a 30-day money-back guarantee for first-time customers. Here are the details:

• Guarantee: If you do not feel a difference the next day after using our product, we will refund your money. That's our guarantee.
• Eligibility:
  • First-time customers only.
  • No more than 2 sachets from any product should be consumed.
  • Remaining sachets and packaging must be returned to Forbettermornings.
• Refund Process:
  • Email business@forbettermornings.com with your name, address, order number, and receipt.
  • Instructions for reimbursement will follow.
  • Return shipping costs are the buyer’s responsibility and will not be refunded.
• Guidelines:
  • Refunds will be denied if Australian Government guidelines related to responsible drinking are breached.
  • Only one order per person may be returned.
  • Customers must provide accurate information.
  • Must be 18+ to be eligible.
  • The refund will be full amount minus an 8% credit card processing fee.
• Exclusions: This offer is solely from Forbettermornings and is not associated with Facebook, Instagram, TikTok or Littleredbook. 
  

Return Policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

• Return Process:
  • Contact business@forbettermornings.com to initiate a return.
  • Items sent back without a return request will not be accepted.

Change of Mind Returns

Due to health regulations, we cannot accept returns for change of mind on nutritional products. Please choose carefully and consult with your healthcare provider or general practitioner to ensure the product is right for you.

Problems With Delivery or Shipping

• Damaged Items:
  • If your item arrives damaged, contact business@forbettermornings.com with photographs of the item and packaging.
  • We will assess the damage and work out a solution.
• Australian Consumer Law:
  • For returns under Australian Consumer Law, contact business@forbettermornings.com.au to arrange collection for assessment, exchange, repair, or refund.
  • Return shipping costs may apply.

Damages and Issues

• Inspection:
  • Inspect your order upon reception.
  • Contact us immediately if the item is defective, damaged, or if you receive the wrong item.

Exceptions / Non-Returnable Items

• Non-Returnable Items:
  • We cannot accept returns on sale items or gift cards.

Changes to This Returns Policy

Subject to the Australian Consumer Law, we reserve the right to amend this Returns Policy at any time. Updates will be posted on this page and are effective immediately.